Privacy Policy

Last Updated: December 2025

Canaan Creative Education (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”).

1. Information We Collect

We collect personal data that you voluntarily provide to us when you:

• Request information about our services

• Communicate with us via email or telephone

The types of personal data we may collect include:

• Name

• Email address

• Telephone number

• Organization/School name

• Any other information you choose to provide in your message or inquiry

2. Purpose of Data Collection

We collect and use your personal data for the following purposes:

• To respond to your inquiries and provide you with information about our services

• To communicate with you regarding teacher placement services or interest programs

• To process and fulfill service requests

• To improve our website and services

• To comply with legal obligations

We will only use your personal data for the purposes stated above, which are directly related to our functions and activities. We will not use it for any other purpose without your prior express consent.

3. Use of Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your language preference

• Analyze website traffic and usage patterns

• Improve website functionality

You can disable cookies through your browser settings, though this may affect certain features of our website.

4. Data Sharing and Transferees

We respect your privacy and do not sell, trade, or rent your personal data to third parties.

Your personal data may be shared with:

• Internal Personnel: Staff members who require the information to respond to your inquiries or provide services.

• Legal & Regulatory Authorities: When required to do so by law, regulation, or legal process.

We do not sell or rent your personal data. We do not transfer your personal data outside of Hong Kong without implementing appropriate safeguards as required by the PDPO.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your personal data is no longer needed, we will securely delete or anonymize it.

7. Your Rights Under the PDPO

Under the Personal Data (Privacy) Ordinance, you have the right to:

• Access: Request access to your personal data held by us

• Correction: Request correction of any inaccurate or incomplete personal data

• Data Use: Be informed of the types of personal data we hold and how we use it

To exercise these rights, please contact us in writing using the details in Section 8. We may require you to provide reasonable proof of your identity to process your request.

8. Contact Information

For all privacy-related inquiries, including requests to access or correct your personal data, please contact:

Canaan Creative Education

Office B, 20/F, Tower A, Capital Tower

38 Wai Yip Street, Kowloon Bay, Kowloon

Hong Kong

Telephone: +852 2520 1555

Email: info@cce.hk

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

Questions? Contact us at +852 2520 1555